Contact Us
We're here to help! Get in touch with our team for support, partnerships, or any questions about OneWayToPark.
Email Support
Get help with your account, payments, or technical issues. We typically respond within 24 hours.
Phone Support
Speak directly with our support team for urgent issues or complex questions.
Live Chat
Chat with our support team in real-time for immediate assistance with your parking needs.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Our Office
OneWayToPark Headquarters
San Francisco, CA 94105
United States
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 4:00 PM PST
Sunday: Closed
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for?
How do I reset my password?
You can reset your password by tapping "Forgot Password" on the login screen or by contacting our support team.
Why was my payment declined?
Payment declines can occur due to insufficient funds, expired cards, or bank security measures. Please check with your bank or try a different payment method.
How do I add a new vehicle?
Go to your profile settings in the app and select "Vehicles" to add or manage your vehicle information.
Can I get a refund for unused parking time?
Refund policies vary by parking operator. Contact our support team with your parking session details for assistance.
Need more help? Visit our Support Center